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How Do I Cancel My Subscription?

Want to cancel your Motra Pro subscription? Here's how to do it. You can cancel any time, and you'll keep access to Pro features until the end of your current billing period.

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How Do I Cancel My Subscription?

Want to cancel your Motra Pro subscription? Here's how to do it. You can cancel any time, and you'll keep access to Pro features until the end of your current billing period.

Cancel From the Motra App

  1. Open Motra on your iPhone

  2. Tap Settings (gear icon)

  3. Tap Your Subscription

  4. Scroll down and tap the red Cancel Subscription button

  5. Tap Proceed to confirm

  6. Apple's subscription management screen will open — follow the prompts to complete the cancellation

Cancel From iPhone Settings

You can also cancel directly through your iPhone:

  1. Open Settings on your iPhone

  2. Tap your name at the top (your Apple ID)

  3. Tap Subscriptions

  4. Find and tap Motra

  5. Tap Cancel Subscription

  6. Confirm the cancellation

What Happens After You Cancel

  • You keep Pro access until the end of your current billing period. Your expiry date is shown in Settings > Your Subscription.

  • After that date, your account switches to Motra Free. You'll still have access to basic features and all your workout history.

  • Your workout data is never deleted — it's always there if you decide to come back.

  • If you change your mind, you can resubscribe any time from Settings > Your Subscription or by tapping the Renew link on the cancelled subscription banner.

Cancel During Your Free Trial

If you're on a free trial and want to cancel before being charged:

  1. Follow the same steps above — cancel through the Motra app or iPhone Settings

  2. Cancel before your trial ends and you will not be charged at all

  3. You'll see a reminder notification 2 days before your trial expires

Tip: To check when your trial ends, go to Settings > Your Subscription — it shows your next renewal date or trial expiry date. You can also check in iPhone Settings > [Your Name] > Subscriptions > Motra.

Important: Deleting the App Does Not Cancel Your Subscription

Uninstalling Motra from your phone does not cancel your subscription. You must cancel through the steps above, otherwise Apple will continue to charge you at each renewal.

Still Need Help?

If you're having trouble cancelling, contact us through the app (You > Chat with us) and we'll walk you through it. You can also manage your subscription directly through Apple's subscription support page.

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